Login

Language

Cart

Your cart is empty

General Terms and Conditions

Welcome to Del Cauca! These Terms of Service outline the rules and conditions for using our website and services. By visiting our website or making a purchase, you agree to the following terms. Please read these terms carefully before using our services.

1. General Information

  • Website: www.delcauca.com
  • Company Name: Del Cauca
  • Address: Keizersgracht 520H, 1017EK Amsterdam, Netherlands
  • Email: info@delcauca.com
  • Phone: +31 6 18886596
  • Chamber of Commerce number: 94793913
  • VAT number: NL005109382B37

2. Applicability

These terms of service apply to all offers, agreements and deliveries of Del Cauca, unless otherwise agreed in writing. By placing an order on www.delcauca.com , you agree to these terms.

3. Orders and Contracts

  • All orders you place are subject to availability and acceptance by us.
  • We reserve the right to refuse an order. If your order is cancelled, we will notify you as soon as possible and you will receive a full refund.
  • After you have placed an order, you will receive a confirmation email with the details of your order. This constitutes the acceptance of your order and the formation of the contract.

4. Prices and Payments

  • All prices stated are in euros and include VAT, unless otherwise stated.
  • Shipping costs will be charged separately and clearly stated during the checkout process.
  • Payment can be made via the following methods: Credit Card (Visa, MasterCard), iDEAL, Bancontact, Apple Pay, Google Pay, PayPal, and other payment methods offered by us.
  • All payments must be made before the order is shipped. When paying by credit card, your card will be charged immediately upon placing the order.

5. Delivery

  • We do our utmost to ship orders within 1-3 business days, unless otherwise stated on the product page.
  • Deliveries are made via reputable courier services and will be sent to the address you provided with your order.
  • We are not responsible for any delays or problems that occur during transportation. However, we will support you in resolving such problems where possible.

6. Returns and Refunds

Our returns and refunds policy, which you can find [here] , applies to all purchases made through our website.

7. User account

  • You are responsible for maintaining the confidentiality of your account information, including passwords, and for all activities that occur under your account.
  • We reserve the right to terminate accounts or cancel orders if we suspect you have violated these Terms or engaged in fraudulent activity.

8. Personal Data

We process your personal data in accordance with our privacy policy, which you can consult [here] . By using our website, you consent to this processing.

9. Liability

  • Del Cauca is not liable for any indirect, special, incidental or consequential damages arising out of the use of our website or services.
  • Our total liability to you for any damages will never exceed the amount you paid for the product or service to which the claim relates.

10. Intellectual Property

All content on this website, including but not limited to text, images, logos and software, is the property of Del Cauca or its content suppliers and is protected by intellectual property rights. It is not permitted to reproduce, distribute, modify or otherwise use any part of this content without our express written permission.

11. Changes to the Terms of Service

We reserve the right to modify these Terms of Service at any time. Changes will become effective when they are posted on our website. It is your responsibility to check the Terms of Service periodically for changes. By continuing to use our Services after any changes, you agree to the revised terms.

12. Applicable Law and Dispute Resolution

These terms of service and all agreements between you and Del Cauca are governed by Dutch law. Disputes are preferably resolved amicably. If this fails, disputes will be submitted to the competent court in the district where Del Cauca is established.

13. Contact information

If you have any questions about these Terms of Service, please contact us at:

  • Email: info@delcauca.com
  • Phone: +31 6 18886596
  • Address: Keizersgracht 520H, 1017EK Amsterdam, Netherlands